Let us introduce you to software solutions that will increase revenue and customer satisfaction. Our real-time visual data management system provides employees with the information they need to make accurate business decisions.

Our innovative software solutions collect relevant data and deliver real-time and historical data through alerts, messages, dashboards, scorecards, web pages or email. Company information is then displayed on plasma screens and wallboards.


Realtime Online Contact Centre Edition
Wallboard and dashboard alternatives with real time reports and statistics for call centres. Checkmate’s Contact Centre Wallboard software is compatible with Cisco IPCC Express and Enterprise as well as Nortel's Symposium.


Realtime Online CRM Edition
Business dashboards and CRM dashboards providing CRM alerts, notification and alert messaging. View real time data from disparate corporate data islands with Checkmate's Intelligent Business Dashboard. Display key business data in one threshold driven IE window.

Applications for Cisco IP Phones
Checkmate’s Broadcast Message Manager empowers users to leverage the best return from their investment. modules include Text and Audio Messaging, Tannoy and Paging, IPCC Agent State Display and Out of Office functionality

 IP Telephony Migration Solutions
Checkmate solutions enable customers to benefit from feature rich integration of Cisco IP telephony with their existing telephony investments. Our DPNSS and MWI Gateways ease the migration path and enabling faster adoption of IP telephony.
 

Hosted IVR Testing Solutions
Checkmate’s Hosted IVR Testing service provides end to end testing of your mission critical IVR whilst offering browser based real time and historical reporting with instant alerting to enable immediate action to service issues.