business dashboards


Triggers and Alerts for enhanced business management

 

Trigger Management

 

 

The power of trigger based alerting within the Realtime Online offers true management by exception allowing users to react immediately to changes within the organisation. Data triggers are created against specific data fields, once matched a predefined message is pushed to the required recipient/s devices, such as:

  • Realtime Online clients
  • SMS message
  • E-mail
  • IP handsets

 

Examples where triggered messaging is currently used:

  • Service Level breaches
  • System failure
  • Corporate news
  • Stock level management
  • Target achievement

 

Alerting options include:

  • E-mail and SMS alerts can be sent to advise when targets achieved or SLA's broken - Managers need never be unaware when their is an issue 
  • Messaging to IE clients and IP phones 
  • Scripting that can launch other applications and scripting engines

 



 



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