How does it work?

• IE pages can be tailored to suit the specific needs of the individual / job role
• Manage the business by exception with threshold / trigger based alerting
• Save time and resource by only monitoring workflows and productivity targets when you have to
• Manage customer workflow by exception, not rule with exception based alerting
• Proactively manage service levels before a problem builds
• Distribute tailored real time information to all within the organisation that need it
• Web based password protected user interface enabling easy administration
• Improve service levels and reduce customer waiting times as all have access to the relevant KPI's
• Real time data can be displayed on PC desktops via the IE client
• Industry standard server based solution scalable from 1 device to enterprise wide deployment
• Historical statistics can be displayed enabling real time performance comparison against previous days/weeks/months performance.
• Style sheet definition enabling corporate imaging