Need to get a handle on Cisco IPCC or Nortel Call Centre Performance? 

Realtime Online Contact Centre Edition delivers colourful realtime information and alerts for PC and Wallboard Plasma displays.

Want to unlock the information in your enterprise to motivate and drive performance?

Realtime Online CRM Edition gives you a complete realtime picture of your business, spotting opportunities and issues and alerting the right people in realtime by e-mail, SMS, IM or on web portal displays

Are you trying to bridge the gap between your existing phone systems and Voice of IP solutions?

Checkmate's Legacy PBX Gateway and MWI (Message Waiting Indicator) Gateway delivers feature rich integration to enable new platforms to seamlessly co-exist with existing platforms and get the best from both investments.

Using IVR to front-end your business and need to be confident that your customer experience is as good as you expect?

Checkmate's Hosted IVR Testing service provides automated testing of both IVR and Call Centre front-end systems, as well as Television Broadcast Voting systems to ensure optimum performance, availability and revenue protection for your business.